Innovative Fintech, Infinite Possibilities
Welcome to Figment Design Laboratories, where innovation meets finance. Our bespoke transaction switch is crafted for today and primed for tomorrow.
Why Us?
● Unmatched Flexibility: Our system adapts seamlessly to your needs.
● Constant Evolution: Stay ahead with technology that never rests.
Join Figment – Redefining finance, reimagining retail.
Our Services
Transforming Possibilities into Reality
At Figment, we're dedicated to turning innovative ideas into tangible solutions. Explore our range of services designed to redefine industries and enhance your business's capabilities.
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Transaction Processing
Powering seamless transactions, from petrol pump control to credit card processing and prepaid token management.
Transform your transactional landscape with our comprehensive processing solutions:
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Petrol Pump Control: Our system optimizes petrol pump operations, ensuring smooth and efficient control for forecourt management. Experience heightened reliability and performance.
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Credit Card Processing: Ensure secure and seamless credit card transactions for your customers. Our processing solution prioritizes accuracy and speed, enhancing the overall payment experience.
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Prepaid Token Management: Simplify the management of prepaid tokens with our advanced system. Enjoy enhanced flexibility and efficiency in handling token-based transactions.
Communication Development
Revolutionizing communication with solutions for Telly-Fun Quiz, radio switching at airports, and GSM-based communication in banking, alarm, and oil industries.
Elevate your communication strategies with our tailored solutions:
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Telly-Fun Quiz Screens: Engage your audience with dynamic content on Telly-Fun Quiz screens. Our solutions ensure captivating displays and seamless interaction.
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Radio Switching at Airports and Harbors: Rely on our communication systems for critical environments. Our radio switching solutions guarantee efficient and reliable communication in airports and harbors.
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GSM-Based Communication Solutions: Stay connected with our GSM-based communication solutions, tailored for the unique needs of the banking, alarm, and oil industries. Experience robust and secure communication networks
Local Accounts
Launched in 2017, our Local Accounts system offers flexibility for dealers, control over account settings, notifications, quick forecourt payments, and much more.
Empower your business with our Local Accounts system, launched in 2017:
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Flexibility for Dealers: Tailor each customer account to specific needs, whether prepaid, imprest, or deposit-held. Enjoy unparalleled flexibility in account setups.
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Notifications: Keep customers informed in real-time with SMS or email alerts on purchases or low balances. Enhance customer engagement and satisfaction.
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Efficient Forecourt Payments: Streamline payment processes at the pump. Our system ensures quick and familiar payment procedures, reducing transaction times.
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Automated Statements: Experience the convenience of automated statements. Email statements directly from the system, with options for weekly or monthly automated deliveries.
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Remote Access: Manage Local Accounts from anywhere with internet access. Enjoy the flexibility of remote account management.
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Comprehensive Reporting: Gain insights into transactions with a user-friendly search function. Access detailed reports for effective business analysis.
Loyalty
Managing end-to-end loyalty programs like V+ Rewards for Shell and Sasol Rewards, covering card procurement, distribution, customer registration, transactions, reporting, and support.
Maximize customer loyalty with our end-to-end loyalty program management:
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V+ Rewards: Launch your exclusive cash-rewards program, starting with V+ Rewards for Shell. Drive customer engagement and brand loyalty.
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Sasol Rewards: Assist in launching and managing Sasol's loyalty program. Ensure seamless card procurement, distribution, customer registration, and transaction reporting.
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End-to-End Management: From card procurement to customer registration, loyalty transactions (earn and spend), reporting, help desk support, and additional value adds – we've got your loyalty program covered.
Value Added Services
Enhance customer experience with our array of services, including loyalty programs, private label cards, and airtime services. Gain insights through a convenient web portal for informed decision-making.
Enhance customer experience and streamline operations with our array of value-added services:
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Loyalty Programs: Capture loyalty directly on terminals for a seamless customer experience and accelerated processing.
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Private Label Cards: Boost your brand with personalized private label cards, reinforcing your business identity.
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Airtime Services: Provide convenient access to airtime services, offering additional value to your customers.
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Web Portal Insights: Leverage a comprehensive web portal for detailed insights into daily loyalty transactions, top customers, specific loyalty transactions, transaction volume, billing details, and operator-specific sales.
Embedded Systems Design
From small microprocessors to advanced ARM CPUs, we're committed to the entire product cycle, providing solutions for diverse markets, from vehicle tracking to ATMs and beyond.
Explore our expertise in developing innovative embedded systems:
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Full Product Cycle: From conceptualization of hardware design to firmware, application software, and product enclosure, we guide you through the entire product development cycle.
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Diverse Markets: Engage with us for solutions spanning diverse markets, including vehicle tracking, TV quiz shows, ATMs, and Harbour communication systems.
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Post-Pilot Support: We're committed to your project beyond the pilot phase, ensuring continued support and optimization.
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By The Numbers
Value Added Services
22,336,000
Transactions
Loyalty
183,680,250
Transactions
Banking
Experience
43,680,250
Transactions
1
Years
About Us
Since 1996, Figment has been at the forefront of innovation, specializing in diverse technologies. Our tight-knit team of experts collaborates seamlessly, infusing fun into our constant pursuit of groundbreaking ideas.
Evolving beyond an innovation hub, Figment now embraces the entire project cycle, offering end-to-end solutions—from concept and design to manufacturing, installation, and ongoing support. Our commitment to excellence birthed Figment Manufacturing, our electronic manufacturing arm.
Choose Figment for expertise, innovation, and collaborative solutions, and let's shape the future together.
Our Mission
At Figment, our mission is rooted in the seamless fusion of design, development, and manufacturing of embedded solutions, leveraging off-the-shelf technology whenever possible.
Central to our ethos are innovation, fun, and integrity. We extend our expertise through consulting and contracting services in our key areas of specialization, notably within the Electronic Funds Transfer at Point Of Sale (EFTPOS) industry. Our history showcases our adaptability, as our solutions excel not only in EFTPOS but across diverse industries.
To stay at the forefront of technology, we dedicate significant resources to training, seminars, and the acquisition of cutting-edge test and development equipment, ensuring our commitment to excellence well into the future.
Milestones
Celebrating 27 Years of Innovation.
Two Decades of Excellence:
Marking two decades in business, Figment stands as a beacon of innovation, constantly evolving to meet the dynamic needs of the industry.
EMV Certified Card Processing Solutions:
Our commitment to cutting-edge technology is exemplified by our EMV certified card processing solutions. Installed at over 1400 outlets, these solutions are not just secure and innovative but have set industry standards.
Pinnacle of Card Transactions:
Directly processing over 7 million card transactions each month, Figment has become a key player in facilitating secure and efficient electronic payments.
Voucher Sales Mastery:
With a staggering monthly sale of over 5 million vouchers, our impact goes beyond transactions. We empower businesses and consumers alike with seamless voucher solutions.
Robust Server Technology Across Industries:
Our server technology operates around the clock, 24/7/365, facilitating hundreds of millions of transactions monthly across diverse industries. From alarm monitoring to ATM and card processing communication systems, card payment systems, and prepaid voucher sales, Figment's technology powers critical operations.
Dedicated Technical Support:
Behind every successful operation is a robust support system. Figment boasts a dedicated technical support team, ensuring uninterrupted services and prompt assistance for our clients.
These milestones represent not just our journey but the trust and success we've built with our clients over the years. Looking ahead, we remain committed to pushing boundaries and setting new milestones in the ever-evolving landscape of technology.
Our Customers and Partners
Over the past, almost, 3 decades, Figment has had the privilege of collaborating with esteemed customers and partners across diverse industries. Some notable associations include:
• Medical Healthcare Services
• Xpay
• Engen Petroleum
• Shell South Africa
• Blue Label Telecoms (Virtual Voucher)
• First National Bank
• NamITech
• XLink Communication
• Finmon
• UCS TS
• cellFservice
• Bryant Technology
• Telly-Fun Quiz
• Altech Mining
• Miscellaneous contract work in the I.T industry
These collaborations stand as a testament to Figment's versatility and commitment to delivering innovative solutions. We are grateful for the trust placed in us by our customers and partners, and we look forward to continued success together.
